This Privacy Policy explains how Specialized Communications Solutions LLC (“Specialized Communications,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information through www.spcomsolutions.com (the “Website”), including when you submit a contact form, request information, communicate with us, or use Website features. It does not replace privacy notices that may apply to customer services governed by a separate agreement.
Please read this Policy before using the Website. By using the Website or voluntarily providing information, you acknowledge the practices described here. Where applicable law requires consent, we will request it separately.
1 Information We Collect
Information You Provide
- Contact information, such as your name, business name, email address, telephone number, and mailing address when provided.
- Inquiry information, including the subject and content of messages, service interests, project details, support requests, and other information you choose to submit.
- Business relationship information created when you request a quote, become a customer, communicate with our team, or otherwise interact with us.
- Records of communications, including emails, telephone calls, form submissions, and related follow-up correspondence.
Information Collected Automatically
When you visit the Website, the Website and its service providers may automatically process limited technical information, such as your IP address, browser type, device type, operating system, referring page, pages requested, timestamps, security events, and general interaction information. The cookies confirmed in the September 16, 2026 Website scan are described in the separate Cookie Policy below.
2 How We Use Personal Information
- Respond to questions, requests, and support inquiries.
- Provide information about our IT, communications, security, cabling, Wi-Fi, telephone, automation, and related services.
- Prepare proposals, schedule consultations or site visits, and manage prospective or existing customer relationships.
- Operate, maintain, secure, troubleshoot, and improve the Website and its features.
- Detect, investigate, and prevent fraud, misuse, security incidents, or unlawful activity.
- Maintain business records and comply with legal, accounting, contractual, and regulatory obligations.
- Send marketing communications when permitted by law and consistent with your choices. You may opt out of promotional email at any time.
3 How We Disclose Personal Information
We may disclose personal information in the following limited circumstances:
Service providers. We may use vendors that support website hosting and administration, forms, email, communications, customer service, security, embedded widgets, cookie-consent management, and other business operations. These providers may process information only as needed to perform services for us and subject to applicable contractual obligations.
Legal and safety purposes. We may disclose information when reasonably necessary to comply with law, legal process, or governmental requests, or to protect the rights, property, security, and safety of Specialized Communications, our customers, Website users, or others.
Business transactions. Information may be transferred as part of an actual or proposed merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to appropriate confidentiality protections. At your direction or with your consent. We may disclose information for another purpose that we explain when collecting it or when you direct us to do so.
We do not sell personal information for money. Based on the September 16, 2026 cookie scans supplied for this Policy, the Website uses performance cookies for site measurement but did not identify advertising or cross-context behavioral advertising cookies. This statement should be reviewed if advertising, remarketing, or new third-party tools are added.
4 Cookies and Similar Technologies
The Website uses cookies and similar technologies to support functionality, security, and embedded Website features. For details about the cookie identified in the current scan, its provider, purpose, duration, and available choices, review the Cookie Policy . You may also use the Website’s Cookie Preferences control, if displayed, or adjust your browser settings.
5 Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including to respond to inquiries, maintain business and support records, comply with legal or contractual obligations, resolve disputes, and enforce agreements. Retention periods vary based on the type of information, the nature of the relationship, operational requirements, and applicable law. When information is no longer required, we take reasonable steps to delete, deidentify, or securely dispose of it.
6 Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No website, transmission method, or storage system is completely secure, and we cannot guarantee absolute security. Please avoid submitting passwords, payment-card information, Social Security numbers, medical information, or other highly sensitive information through the Website contact form.
7 Your Choices and Privacy Requests
Email communications. Follow the unsubscribe instructions in a promotional email or contact us to update your communication preferences.
Cookies. Use the Cookie Preferences control, when available, or your browser settings to restrict or delete cookies. Blocking some cookies may affect Website features.
Access, correction, or deletion. You may contact us to request access to, correction of, or deletion of personal information associated with you. We will evaluate requests under applicable law and may need to verify your identity. Authorized agents and appeals. Where applicable law provides these rights, an authorized agent may submit a request on your behalf, and you may appeal a decision by replying to our response.
Privacy rights differ by jurisdiction and may be subject to exceptions. Nothing in this Policy creates rights beyond those required by applicable law.
8 Children
The Website is intended for business and general adult audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the Website. If you believe a child has provided personal information, contact us so we can review and, where appropriate, delete it.
9 Third Party Websites and Services
The Website may link to or embed services operated by third parties. Their privacy practices are governed by their own notices, not this Policy. We encourage you to review those notices before providing information. Current Website technologies may include Duda website services, Termly consent-management services, and Elfsight embedded functionality supported by Cloudflare security technology.
10 Changes to This Policy
We may update this Policy to reflect changes in our practices, Website technologies, or legal requirements. We will post the revised Policy on this page and update the effective date. Material changes may be communicated through an additional notice when appropriate.
11 Contact Us
For privacy questions or requests, contact:
Specialized Communications Solutions LLC
Email: office@spcomsolutions.com
Telephone: 321-351-5727
Website: https://www.spcomsolutions.com/
